Introduction
OrbitalRX, Inc., a Delaware corporation (the “Company”, “we”, “us” or “our”), provides the website located at orbitalrx.com (the “Website”) to support healthcare application or website providers by providing their end users with access to certain third party applications, programs, and/or devices that the end users may elect to connect to using the Website (collectively, the “Service”). This privacy policy (“Privacy Policy”) applies to the Website and to the Service and describes the information we collect, how we use it, with whom we share it, our compliance with the U.S. – EU and U.S. – Swiss Privacy Shields, and other related matters. The Company controls, owns, and manages the information collected on the Website and by and through the Service and may use the information to build and grow our business in the manner as described in this Privacy Policy. The United States Federal Trade Commission (FTC) is the enforcement authority with jurisdiction over this compliance.
Collection and Use of Information
In order to provide the best possible experience, we collect and store certain types of information, and use that information to make the software and business better. We collect the following type of information:
Personal Information
We collect and store the first name, last name, job role, email address, and phone number from each user. This allows us to customize user accounts for maximum functionality within the Website. We do not store user passwords.
Hardware and Software Information
We collect elements from HTTP request headers, including IP addresses, device information, operating system and web browser information, and referring website URLs, and log these as part of our audit and request logs.
Cookies
The Website sets and retrieves data in cookies that are stored in your web browser. These enable us to provide a continuous experience for our users. We do not read cookies created by anyone except ourselves.
Navigational Data
It is important for us to learn from the actions our users take within our application. This may include the analysis of what items a user clicked on and data they entered, including the order and timing of those actions. We record all user actions for possible analysis, in some cases to examine individual user workflows, and in other cases to look at patterns in aggregate across many users.
Links and Advertising
We do not advertise on our Website or through the Service and do not provide any User Data to advertisers or otherwise to third parties for the purpose of advertising or marketing. From time to time, the Website may contain hyperlinks (“Links”) to third parties, including third party providers of certain Programs. Such Links are for your reference only, and we neither control the privacy policies of such linked websites nor are we liable or responsible in any way for the use of any personally identifiable information that you may provide such sites. We recommend that you remain aware when you leave the Website and review the terms of use and privacy policies of each and every linked website. You should also be aware that if you voluntarily disclose personally identifiable information in an email or other communications with any third party listed on the Website or in other materials, that information, along with any other information disclosed in your communication, can be collected and correlated and used by such third parties and may result in your receiving unsolicited messages from other persons. Such collection, correlation, use and messages are beyond our control.
Security
The security of your User Data is important to us. We have implemented physical, electronic, and managerial procedures to safeguard and secure User Data from unauthorized access, including as set forth in more detail in our Company Security Policy available at https://OrbitalRx.com/legal/data-security (the “Security Policy”). Notwithstanding our commitment to protect your information, you should be aware that there is always some risk involved in transmitting information over the internet. In addition to the risk that the employees, contractors and others subject to our Security Policy may fail to follow required procedures, there is also some risk your or our network and/or security systems could be circumvented or breached, including by third parties who use our Website or Service in order to do so.
Reporting Unethical Behavior
If any user, third party, customer, employee, or associate observes OrbitalRX employees or contractors conducting behavior that they consider to be unethical, they may confidentially and anonymously report this behavior to the privacy officer by filling out the form at https://orbitalrx.com/report-abuse/.
Enforcement
We review our compliance with this Privacy Policy at least annually. Please let us know of any questions or concerns you have regarding this Privacy Policy or our compliance with this Privacy Policy by contacting our Privacy Officer at the email address in the Contact Information section. When we receive formal written complaints, it is our policy to contact that complaining user regarding his/her concerns. We will cooperate with the appropriate regulatory authorities to resolve any complaints regarding the transfer of personal data that cannot be resolved between the Company and an individual or entity. Please remember that your use of the Website and the Service is also governed by our Terms, which are available at https://orbitalrx.com/terms-of-use/.
Changes to Privacy Policy
We may revise this Privacy Policy from time to time. When we do so, we will revise the “Updated” date at the top of this Privacy Policy. Any such change will be effective immediately upon posting on the Website. You are responsible for checking the Privacy Policy for such changes.
Contact Information
If you have questions or complaints regarding this Policy or our practices, please contact the Company at:
OrbitalRx, Inc
Privacy Officer Bailey Power Plant
Mailbox 15
Winston-Salem, NC 27101
privacy[at]orbitalrx[dot]com